Refund Policy

βœ… 30-Day Money Back Guarantee

We want you (and your pet) to love your purchase. That’s why we offer a 30-day return policy with a full money back guarantee – no questions asked.

If for any reason you’re not satisfied, simply return your item within 30 days of receiving it and we’ll refund you in full.

πŸ›’ Return Eligibility

To qualify for a return, your item must be:

  • In the same condition you received it (unworn/unused)
  • With all original tags and packaging
  • Accompanied by proof of purchase

πŸ“¦ How to Start a Return

Just contact us at contact@thewoofclub.shop to initiate your return.

  • Once approved, we’ll provide you with a prepaid return label and instructions.
  • Items returned without prior approval will not be accepted.

For any return-related questions, feel free to reach us at contact@thewoofclub.shop.

πŸ”§ Damages or Wrong Items

If your order arrives damaged, defective, or incorrect, please contact us immediately. We’ll evaluate the issue and send you a replacement or refund right away.

🚫 Non-Returnable Items

We cannot accept returns for:

  • Perishable goods (e.g., food, flowers, plants)
  • Personalized or custom items
  • Personal care items (e.g., beauty or hygiene products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items and gift cards

πŸ”„ Exchanges

Need a different item? The fastest way is to return your product for a refund, then place a new order for the one you want.

πŸ’³ Refunds

  • Once we receive and inspect your return, we’ll confirm your refund.
  • If approved, your refund will be issued to your original payment method.
  • Please allow a few business days for your bank or card provider to process the refund.

πŸ‘‰ Shop with confidence: Every order is backed by our 30-Day Money Back Guarantee.